Shipping policy
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Shipping Nationwide for Your Complete Satisfaction in Every Purchase.
Once your order is placed, it typically takes 1-2 business days to process. Shipping times vary depending on your location and the shipping method chosen at checkout. Most orders are delivered within 5-10 business days for standard shipping. We will provide tracking information as soon as your order ships, so you can stay updated on its progress. Please note that delivery times may be affected by holidays or unexpected delays, but we will do our best to ensure your order arrives promptly.
Returns and exchanges
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To return your order, follow these simple steps:
- Contact Us: Reach out to our customer service team via email or through the contact form on our website to initiate the return process. We will provide you with a return authorization number and detailed instructions.
- Prepare Your Package: Ensure the item is in its original condition, unused, and in its original packaging. Include all accessories, manuals, and any promotional items if applicable.
- Ship the Item: Use the return label we provide (if applicable) or ship the item using a carrier of your choice. Make sure to keep the tracking number for your records.
- Receive Your Refund/Exchange: Once we receive and inspect the returned item, we’ll process your refund or exchange within 5-7 business days. We’ll notify you via email once the return has been completed.
Please note that return shipping costs are typically the responsibility of the customer unless the item was defective or incorrect.